Shipping Policy

Order Processing

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day. You’ll receive a confirmation email with tracking information once your order has been dispatched.

Shipping Times

Once dispatched, international orders typically arrive within 12–14 business days, depending on your location. Delivery times may occasionally be affected by customs processing, peak seasons, local postal services, or carrier delays.

Estimated Total Delivery Time: 13–16 business days from the order date
(Processing + shipping)

Shipping Rates

Shipping costs are calculated at checkout based on your location and order. Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has been dispatched, you’ll receive a tracking number by email. Please allow 2–4 business days for tracking information to update.

Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping price.

Incorrect Addresses

Please double-check your shipping information before completing your order. We are not responsible for orders delivered to incorrectly provided addresses. Contact us immediately if you notice a mistake, and we will do our best to update the details before dispatch.

Questions?

For questions about your order or shipping, contact us at [your email address]. We aim to respond within 24 hours.